Privacy Policy 

Effective Date: April 2026

Smith Elite Services LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

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1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Service request details
- Any information you submit through our contact forms

2. How We Use Your Information
We use the information we collect to:
- Respond to service inquiries
- Schedule and confirm deliveries
- Provide customer support
- Send service-related SMS updates
- Improve our website and customer experience

3. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. SMS Communications
If you consent to receive SMS messages from Smith Elite Services LLC, you may receive text messages related to:
- Delivery scheduling
- Delivery updates
- Customer care
- Service confirmations
- Occasional service-related marketing messages, if consented

Message frequency may vary.
Message and data rates may apply.
You can reply STOP to opt out at any time.
You can reply HELP for assistance.

5. Opt-In Method
You may opt in to receive SMS messages by submitting an online form through our website and checking the SMS consent box.

6. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying STOP to any message. You may also contact us directly to request removal from our messaging list.

7. Help
If you need assistance, reply HELP to any message or contact us through our website at www.smitheliteservices.com.

8. Data Protection
We take reasonable steps to protect your information from unauthorized access, use, or disclosure.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website:
www.smitheliteservices.com